Customer Care Officer di PT Dika

Hi!

We’re Tagar#hiring Customer Care Officer
📍BSD, Tangerang

Job Description

• Call Handling: Receive and respond to incoming calls from customers regarding products and services
• Information Delivery: Provide accurate information about products, services, and procedures.
• Complaint Resolution: Handle customer complaints or issues with professionalism.
• Documentation: Record details of customer interactions in the system for reference and follow-up.

Qualifications :

• Willing to join ASAP
• Fresh graduates are welcome
• Min. education D3
• Excellent communication and interpersonal skills
• Patient, empathetic, and solution-oriented
• Proficient in Microsoft Office and able to adapt to CRM or call center software
• Willing to work in shifts (if required)

Benefit

• Basic Salary (Rp 4.950.000)
• BPJS
• THR
• Compensation

If you’re interested, send your CV to email haliza.indira@ptdika.com with subject [Name – CCO] or you can submit your CV to the link below

Thank you and goodluck!